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At DCPerformance we work really hard to ensure that we have happy customers, after all, we want our customers to come back. Things don't always go perfectly, but we believe that it is how you deal with any problems that demonstrates the quality of the service. Have a look below at some of the recent comments that our customers have left us.

Excellent service, bought brake disc and pads delivered on time, well packaged and as I was not in the driver left the parcel at a neighbour. 5*"

- said John from Rachub on Saturday 08/09/2018

Quick efficient and professional. Telephone call was costly, otherwise great service."

- said Aaron from Downpatrick on Saturday 08/09/2018
D C reply: Our 0870 number is free from most landline, and we have a local number which is 0333 014 3237 and charges at local rates for those calling from a mobile.[DC]

I ordered an induction kit and lowering springs from DC Performance and both items were delivered in good time. After previously dealing with a company which completely ripped me off, Iím happy I now know there is a performance parts company I can trust and I will definitely be back."

- said Adam from Antrim on Friday 07/09/2018

Package arrived quickly with no issues! Thanks"

- said Jake from Bristol on Friday 07/09/2018

Very satisfied with the service and exaust manifold. Thank you"

- said Gatis from Valmiera on Friday 07/09/2018

My order came as ordered and in a timely manner. All good here. Thank you!"

- said Melvin from Singapore on Wednesday 05/09/2018

Good prices on parts but bad and long winded delivery interval. Maybe put an availability and lead time on the order page so at least customers would have an idea of when their parts might be delivered Lack of communication is not good customer service."

- said Stephen from Dewsbury on Monday 03/09/2018
D C reply: Hi Stephen,

Many thanks for your feedback. I am sorry you were unhappy with our delivery and communication. You suggested that we state the delivery time on our website, so I just wanted to let you know that in fact you already do this, and we do advise that the bushes that you ordered do take 3-5 working days for delivery. We make this as clear as possible, and have a link to the information right next to the buy now button so hopefully customers don't miss it.

We needed to check some information with you about your order which you confirmed late on the 10th, so we ordered them on the 11th. Powerflex did take longer than usual with your order, so I am sorry about that, but they shipped on the 21st so only a few days longer than expected given the Bank Holiday. We responded to your enquiry about their where abouts which you asked at 7:30pm by 8:30am the following day, and then let you know when they were on their way. I am sorry if you felt this was substandard. I hope it doesn't put you off using us again.

Competitive price, great service with no fuss, fast delivery and well packaged. I have recommended DC Performance on the Facebook page for BMW Z4 Owners. The exhaust looks amazing on the car! Many thanks, TG"

- said Mr Natale from Gloucester on Thursday 30/08/2018

I purchased a ramair sr-106 was delivered on time and was very happy with the customer service over the phone. Only thing I wish was possible is if I had a form of club discount code with #teamcuprar would be great if you could possibly sort this out with our admin. And also if the kit could have supplied a heat shield for the ramair so it wouldn't drag in hot air."

- said Christopher from Daventry on Thursday 30/08/2018

Fast delivery and excellent service. Did the job perfectly thank you. Would use again"

- said Yvonne from Reading on Thursday 30/08/2018

Didn't have the ebc pads I ordered on line but you was very quick in sending an email telling me and offering an alternative which I ordered and happy with"

- said Luke from Wellington on Thursday 30/08/2018

I really like your website.. especially the option to cater individual cars. easy to navigate and painless. If possible, maybe more tiny bits like clips and grommets etc? keep up the good work. my shipment came and packaging was excellent.. no damage to product. p.s. maybe the ability to list compatibility to different models or range of cars too.."

- said ADI AIZAL from KUALA BELAIT on Thursday 30/08/2018

Excellent service. Have used them before & when i ordered parts for a second car i got an email saying the parts I had ordered would not fit the car I had on my account. Can't complain at the customer service..excellent by email & on the phone. Would definitely recommend & use again. Also...parts are packaged very well & arrive on time if not earlier!!"

- said Neil from Westbury on Thursday 30/08/2018

Brilliant service; very quick replies to my queries and great delivery time considering from Germany. Bought a stainlessteel back box exhaust system, with a bit of diy work managed to get it fitting perfectly and really happy with the quality/performance/sound etc. Thanks"

- said Ben from Par on Thursday 30/08/2018

Very good!!!"

- said Moreno from Castiglione Olona on Wednesday 29/08/2018

Excellent service."

- said Malcom from Pitlochry on Sunday 19/08/2018

Great service great price and spot on delivery only issue was a bit of the pipe was about 10mm to long and we had to adjust it however that is a manufacturer issue not a supplier issue and it was easy to rectify. But still great service from DC performance Thanks F Baxter"

- said Fraser from Glasgow on Sunday 19/08/2018

Ordered discs and pads, correspondence between myself and dan was first class , even replying to my e mails at 10pm on a Friday night, everything arrived on good time , all and all an excellent company to deal with"

- said David from Larkhall on Wednesday 08/08/2018

Placed an order for the first time with DC performance.for a induction kit. Faultless customer service came as standard and I would have no hesitation in using them again and indeed would recommend them to others. Well done."

- said DIANE from CARRICKFERGUS on Monday 06/08/2018

Great service I am looking to buy more parts for my car from here"

- said Ian from Andover on Sunday 05/08/2018

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